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The original item was published from 8/26/2022 7:33:02 PM to 9/11/2022 12:00:10 AM.

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News & Announcements

Posted on: August 26, 2022

[ARCHIVED] Boil Order Lifted for Properties on West Center, South End of 100 West

Boil Order Lifted

Moab City has successfully fulfilled all protocols set by the State Division of Drinking Water (DDW), and received  DDW's permission to lift the boiling order that was in effect for a small number of properties located on south 100 West and West Center Street. The Southeast Health Department has confirmed the water in that area is safe to drink. The City repaired the broken transmission pipeline and treated and tested the system according to DDW standards. The system passed those tests and the Division gave approval on Friday, Aug. 26 to lift the boil order.

The water line servicing this area was severely damaged during the Aug. 20 flood event on Mill Creek in Moab. The broken line was later discovered to be contaminated by the flood. As a result, property owners in this area had been without potable water since the flood and had no water service at all until Thursday, Aug. 25 when service was restored with the boil order in place. During that time, the City of Moab made water available to those affected by the service disruption.

On Aug. 26, affected properties were provided with the following instructions for preparing their water lines:

Flush household pipes/faucets first.

  • To flush your plumbing, run all your cold-water faucets on full for at least 5 minutes each. 
  • For a residence with multiple levels, start at the top of the house. 
  • If your service connection is long or complex (like in an apartment building) consider flushing for a longer period. Your building superintendent or landlord should be able to advise you on longer flushing times. 
  • If the water is discolored, continue to run it from the tap until it is clear. 

Ice and automatic ice makers:

  • Wash and sanitize ice trays. 
  • For an icemaker, dump existing ice and flush the water feed lines by making and discarding at least three batches of ice cubes. 
  • Wipe down the ice bin with a disinfectant. 

Hot water heaters, water coolers, in line filters, and other appliances with a water connection or water tanks (such as kitchen appliances, humidifiers, swamp coolers): 

  • Run enough water to completely replace at least one full volume of all lines and tanks. 
  • Follow any other instructions from the appliance manufacturer. 

Water softeners:

  • Run through a regeneration cycle. 
  • Follow any other instructions from the appliance manufacturer. 

Reverse Osmosis (RO) units: Replace pre-filters, check owner's manual.

Replace other water filters (fridge filters etc.), as they are disposable and may be contaminated. This applies especially to carbon filters and others that are near the end of their life.


For media inquiries please contact City Communications Manager Lisa J. Church,

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